Privacy policy for reservations and customer communications.

We may collect your name, email, mobile number, pickup and drop-off details, flight information, trip notes, vehicle selection, payment-related metadata, location data you explicitly share, and communications with support.

We use this information to quote and book rides, validate availability, process payments, coordinate dispatch, provide live trip features, send requested updates, prevent fraud, and respond to service issues.

We use service providers for payments, messaging, email, maps, hosting, flight information, analytics, advertising, attribution, optimization, and fraud prevention. They receive information needed to provide those services under contracts, platform terms, and their own privacy practices. Providers may change as our systems evolve; we require each use to remain consistent with this policy and applicable law.

We may share pseudonymous click and campaign identifiers, device or browser signals, page and booking events, transaction or order identifiers, booking value, currency, and later refund or cancellation adjustments with analytics, search, advertising, attribution, and optimization platforms. This helps us measure advertising performance, reduce irrelevant advertising, prevent duplicate conversion records, and optimize toward completed bookings and accurate value rather than clicks alone. Where permitted and where required consent has been obtained, we may also send normalized, cryptographically hashed contact identifiers to improve conversion matching. We do not provide advertising platforms with payment card numbers, card security codes, trip notes, or precise pickup and drop-off addresses for conversion measurement.

We retain attribution and transaction-measurement records only as reasonably needed for booking operations, accounting, fraud prevention, performance analysis, legal obligations, and platform adjustment windows. Browser, device, platform, and consent controls may limit analytics or advertising measurement. You may also contact hello@seatac.co or (206) 737-0808 to exercise applicable privacy rights or ask about our service providers and measurement practices.

A submitted review may be displayed publicly unless you select Keep private. Private reviews, including their rating, are not published. We do not publish booking references, contact information, or trip addresses with a review.

You may decline optional messaging or location sharing. To request access, correction, or deletion where applicable, contact hello@seatac.co or (206) 737-0808.